BloomeryVideo.com

1. Information We Collect

1.1 Personal Information

• Name and contact information (email address, phone number)
• Billing information (credit card details, billing address)
• Business information (company name, website, industry)
• Account credentials (username, password)
• Profile information and preferences

1.2 Video Content

• Videos you create and upload using our platform
• Video metadata (duration, format, creation date)
• Interactive elements and call-to-action buttons
• QR code configurations and settings
• Video performance analytics and viewer data

1.3 Usage Data

• Device information (IP address, browser type, operating system)
• Usage patterns and feature utilization
• Click-through rates and engagement metrics
• Geographic location data
• Time spent on platform and frequency of use

1.4 Cookies and Tracking Technologies

• Session cookies for authentication and functionality
• Analytics cookies for performance measurement
• Preference cookies for user experience customization
• Third-party cookies from integrated services

2. How We Use Your Information

2.1 Service Provision

• Create and manage your BloomeryVideo account
• Process video uploads and generate QR codes
• Provide analytics and performance insights
• Enable third-party integrations (calendars, social media)
• Deliver customer support and technical assistance

2.2 Business Operations

• Process payments and manage subscriptions
• Send service-related communications
• Improve our platform and develop new features
• Conduct security monitoring and fraud prevention
• Comply with legal obligations and regulations

2.3 Marketing and Communications

• Send promotional materials and product updates (with consent)
• Provide educational content about video marketing
• Analyze user behavior to improve our services
• Personalize user experience and recommendations

3. Data Storage and Security

3.1 Security Measures

• Industry-standard encryption for data transmission (SSL/TLS)
• Secure cloud storage with redundant backups
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices

3.2 Data Location

Your data is stored on secure servers located in the United States. We may transfer data to other jurisdictions as necessary for service provision, always ensuring appropriate safeguards are in place.

4. Third-Party Services and Integrations

4.1 Integrated Services

• Calendar Applications: Calendly, Google Calendar for appointment scheduling
• Social Media Platforms: Instagram, Facebook, LinkedIn, TikTok for content sharing
• Payment Processors: Stripe, PayPal for secure payment processing
• Analytics Services: Google Analytics for usage tracking and insights
• Email Services: For communication and marketing automation

4.2 Data Sharing

We share minimal necessary data with third-party services to enable integrations. Each service has its own privacy policy, and we encourage you to review them. We do not sell your personal information to third parties.

4.3 Service Providers

• Cloud hosting and storage providers
• Customer support and communication tools
• Marketing and analytics platforms
• Legal and compliance services

5. Your Rights and Choices

5.1 GDPR Rights (EU Users)

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of data processing
• Objection: Object to processing based on legitimate interests

5.2 CCPA Rights (California Users)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

5.3 Account Management

• Update your account information and preferences
• Download your video content and data
• Delete your account and associated data
• Manage email communication preferences

6. Video Content Privacy

6.1 Content Ownership

You retain all rights to the video content you create and upload. We do not claim ownership of your videos or use them for purposes other than providing our service.

6.2 Content Access

• Only you and authorized viewers can access your videos
• QR codes and links control access to your content
• You can delete or modify access to your videos at any time
• We may access content only for technical support or legal compliance

6.3 Content Monitoring

We may monitor content to ensure compliance with our Terms of Service and applicable laws. We reserve the right to remove content that violates our policies or legal requirements.

7. Cookies and Tracking

7.1 Types of Cookies

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how users interact with our service
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform. We provide cookie preferences in your account settings.

7.3 Analytics and Tracking

• Google Analytics for website usage analysis
• Video engagement tracking for performance insights
• QR code scanning analytics
• Social media integration tracking

8. Data Retention

8.1 Retention Periods

• Account Data: Retained while your account is active
• Video Content: Retained until you delete it or close your account
• Analytics Data: Retained for up to 3 years for business insights
• Payment Information: Retained for 7 years for tax and legal purposes
• Support Communications: Retained for 2 years for quality assurance

8.2 Deletion Process

When you delete your account, we will remove your personal data and video content within 30 days. Some data may be retained longer if required by law or for legitimate business purposes.

9. International Data Transfers

9.1 Cross-Border Transfers

Your data may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Adequacy decisions by relevant data protection authorities
• Binding corporate rules where applicable
• Certification schemes and codes of conduct

9.2 Data Protection Standards

Regardless of where your data is processed, we maintain the same high standards of data protection and security as outlined in this policy.

10. Children’s Privacy

BloomeryVideo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.

If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the “Last Updated” date at the top of this policy
• Notify you via email if changes are material
• Post the updated policy on our website
• Provide a prominent notice on our platform

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Legal Compliance

12.1 Regulatory Compliance

We comply with applicable data protection laws and regulations, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• CAN-SPAM Act
• Children’s Online Privacy Protection Act (COPPA)
• State and federal privacy laws

12.2 Law Enforcement

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.